Exclusively for use with "Followup Boss", this API Plug-in is designed as a Lead Notification System!
Agent Roster is pulled from your existing Followup Boss Account
Each Agent sets their own notifiication preferences
Team Leader can turn agents on or off from receiving leads
Team Leader determines how many "Groups" will be created (up to 10 groups of agents)
Team Leader determines the delay time between each group's notification of a new lead
Team Leader sets the maximum number of leads an agent can claim in a certain period
Team Leader dictates what information about each lead is provided to each group
Team Leader receives first notification to take action, if needed
Agents receive a short code via text and/or email to claim each lead
If lead is snagged, agent is routed to the FUB site.
If agent missed that lead, system will redirect the agent to a leads waiting page, if any leads are waiting
Team Leader receives notification when each lead is claimed